To practice felt leadership leaders must FEEL and BELIEVE in what their organizations value. To practice felt leadership leaders must FEEL and BELIEVE in what their organizations value. Matters such as whether the water in the change room shower is hot enough is of concern to him. Cultivating positive change in your community. The 36th Santa Barbara International Film Festival is doing things differently this year. While doing an investigation into the climate of employee opinion on the mine we found that trust in management was particularly poor. The next category of top leadership training exercises involves establishing. Course Objectives This course provides learners with an understanding of the key principle of leading by example and coaching to ensure a learning organization through one on one coaching and facilitation of supervisors and employees in the workplace. Why do we need to manage safety? By surrogate management we understood that it is using a stand in or proxy function or intervention. Throughout all of this his concern for his people is apparent. Mark had been appointed as the CEO of what was then a failing behemoth of a business. Every Wednesday morning sees him going underground on one of the Impala shafts. It says ‘Call to Standard’. Working on a project where there is no real clear leadership. They can help build strong teams within a business and ensure projects, initiatives or other work functions are performed successfully. All rights reserved, Schuitema Group. But you have to look at the hand that wields the tool. Presentation Summary : 1. However, at the time I did not give VFL adequate attention. In other words, their actual programme must be exceptional! This acknowledgement has a profound effect on employees. This stick is around 1 meter in length and is subdivided into 10cm sections. the key to Felt Leadership •Leaders earn respectby: •making sound decisions, •by admitting their mistakes and take action to correct them •by putting what’s best for their followers and the organization ahead of any personal agendas “Followers may doubt what their leaders say but they usually believe what they do.” - John Maxwell study found that only 36 percent of the surveyed companies felt prepared to immediately fill leadership positions, as shown in Figure 1. The Domino Theory – an antidote to fatalism. Wednesday morning at Impala is VFL morning. There is, however, little doubt that the work Mark did on culture played a decisive role in the success of Impala, and Lonmin before. June 12, 2020 0. • Leadership development program – a comprehensive learning journey with IMD business school in Lausanne, Switzerland, designed to expand your thinking about Hilti and your role as an emerging leader. Required fields are marked *. Silas Farley in North Carolina last year. Visible Felt Leadership Professor Peter McKie CBE Chairman Health and Safety Executive for Northern Ireland. In the first instance he uses as a measuring tool. effective safety management. From a mining point of view, this was like playing three musical instruments at concert level simultaneously. Management had been aware of this. ‘I have long pondered. This also about doing it to do it well. I felt that the program highlight both areas of strength and areas to build on based on real data and insights which one may never otherwise come to the fore." “Felt Leadership” is an explicit acknowledgement that safety is a core business value and integral to the very existence of the organization. It is not just about achieving the result, the call, at all costs. When something is not to standard, people are going to hear about it. This in itself is really unique. © 2020. FELT Leadership action plan ... Introduction of Felt Leadership Program. Etsko Schuitema is the founder of Schuitema Group, an international leadership and organisational culture consultancy. This is all done according to a plan, so that over a period of time all workplaces are visited. Source : https://www.nacada.ksu.edu/portals/0/Events/Winter/AdminInst/2012/documents/P1-CJ_PP.ppt. And they sought to remedy the situation with a management visibility programme. And that is apparent in all his interactions on one of these visits. Dupont have created a 12-point checklist to help leaders put their beliefs into actions. The Yale Global Executive Leadership It is a plain fact that leaders in the business world routinely go above and beyond their duties in the workplace to achieve their desired result. To stay in touch with our content, please sign up to our newsletter. I once saw him get a general manager and his entire senior staff push a hopper away from a dangerous area. There is direct engagement by … They achieved safety records that were unprecedented in the mining industry. Therefore, ensuring that supervision had the mandate to care for and grow their subordinates. Demonstrating ‘Felt Leadership’ Leadership is about constantly improving your, and therefore other people's perfor Felt leadership is a concept made famous by the DuPont organisation in the field of safety. Yeah. To practice felt leadership leaders must FEEL and BELIEVE in what their organizations value. Mark carries a stick with him which he calls a kumba stick. Venue: Yale School of Management New Haven, CT, USA To enroll or request information: yalegelp@yale.edu Download Brochure AS A LEADER, THE WORLD EXPECTS YOU TO COMPETE STRATEGICALLY AND WIN GLOBALLY, NO MATTER THE ODDS. They had achieved spectacular success under Mark’s leadership. This is after having seen it fail quite dramatically on a West Rand mine. • Live the values of safety - Safety must be first, but there are always uncertainties and goal conflicts that make this very difficult in practice. Furthermore, leaders ensure these expectations are promoted by every manager in the organization. If you or your immediate loved ones have not served in the military, you may assume that all military officers rely on command-and-control style leadership to gain compliance from the ranks. From this, I concluded that the management visibility intervention on this mine was an instance of what we had come to refer to as surrogate management. They do not sit on the sidelines and command or expect excellence from others. Team members catch on to the hard work done by their leaders. Over the past 30 years, Etsko has successfully applied these insights on 6 continents, in over 26 countries and across a rich diversity of sectors. More significantly, that his people should be safe at work concerns him deeply. When Mark finds something that is not to standard he also interrogates matter up the line. Your email address will not be published. 4. Impact of leadership program felt in Brazil. The business was massively in debt and the safety record of the mine was appalling. It is not VFL that accounts for Impala’s success, but authenticity whereby Mark Munroe lives the spirit that resides in the kumba stick. Most of the people I worked with greeted both of those terms with a collective yawn and a roll of the eyes. And  I have accompanied him a most of his General Managers on VFL visits. Peter J. What did the driller’s miner not contribute that had the effect of the driller not drilling to standard? The Thing That Self-Help Books Don’t Tell You, Legitimate Leadership & The Issue of Control, Gaining Perspective through Understanding Purpose, Improve your Self-Guidance in the Workplace, Overcoming Difficulty with Self-Awareness. Fatalism can be defined as a belief that events are predetermined so that people are powerless to change them. It must also be said that a key ingredient in this culture work was the VFL process. This time at the Rustenburg operations of Impala Platinum. It was with this prejudice that I first encountered what Mark Munroe, the current CEO of Impala, refers to as Visual Felt Leadership or VFL. Dupont have created a 12-point checklist to help leaders put their beliefs into actions. Production was well below target on most shafts and the mine had very few developed reserves. And the mother ship, Implats, is about to post quadrupled profits becoming the darling of the Johannesburg Stock Exchange. This has been written up in ‘Beyond Management – Toward Establishing Ethical Business’ by E Schuitema. Save my name, email, and website in this browser for the next time I comment. It would be naive to ascribe the dramatic turnaround of such a large, complex and hide bound organization to a single factor. Felt leadership is all about people, and safety at its essence is respect through action for the well-being of people. You are, quite literally, the cornerstone of your team and you will be expected to establish things like project guidelines, policies, and obtain … 3. They brief him about the place he will be visiting on surface before going underground. • Stalk the anomalous - All incidents must be reported and analyzed, but it can be very difficult for managers and operators alike to agree on what counts as... Continue Reading →, Safety values represent what is fundamentally important about safety to an organisation; they guide safety behaviour and conduct – the “how” of safety. This assists both in giving him an understanding of what is required from his role centrally and gives him greater clarity on what his General Managers should be contributing. In my mind it has come to symbolize the essence of VFL. Mark does not mince his words and does not let people off the hook easily. Figure 1. He requires all production management to do the same. Having fun doing it. General managers, managers and Mine Overseers will all be underground visiting workplaces. The Leadership Platform is also a vehicle through which the power of the media and effective events are leveraged to develop ‘profitable’ leaders. In the times we are living in today, its quite ... Who Am I? At the time Lonmin was a large mine, employing some 26000 people. Why did a driller not drill to standard. Excellence is a value manifest by example. And most importantly, they must ACT according to these values. Motivate, coach & develop personnel in . Effective leaders are essential to any organization. Felt leadership is all about people, and safety at its essence is respect through action for the well-being of people. He would use both the length of the stick that got inserted and the angle of the stick to explain to the team involved what was happening in the drilling, the knock-on effect on the blast, the implication for safety and the further implication for production and therefore their bonus. safety leadership through measurable actions. FELTG instructors will work with your agency to craft a leadership training program that will meet your leadership’s specific needs, while addressing the five Executive Core Qualifications as established by OPM. Mark’s demeanour regarding VFL is one that makes people take it really seriously. Dupont are an exemplar company in safety performance and they believe that felt leadership is an essential component for developing a positive safety culture. When he gets to production panel underground he would gather the crew from that panel around him and he would stick the stick down drill hole on the face. Lack of leadership and ownership in co-workers is the most frustrating aspect of an assignment. But fatalism is dangerous; it encourages a lack of accountability for performance and drives the blame cycle. But you have to look at the hand that wields the tool. He is interested in apparent minutiae that would normally miss somebody at his leadership level. On the other hand, when he sees something to standard he comments on it. you get the level of safety you demonstrate you want to have. Interrogating everything from the technical execution of plans through to labour issues. He is normally hosted by the leadership of the area he’s going to visit. Presentation Summary : visible & felt. June 12, 2020 0. Every conceivable criterion whereby one would assess both a mine and a business, was in crisis. Agenda Why Bother? Hold individuals . "Felt Leadership" is a term that gets thrown around in a lot of different circles within the Oval. For AG and an alumni of the HCA Exchange program from 2012, Christina, if we could begin with you, I would love you to tell us a little bit more about your background how you became involved in this program your experience and uh and why you felt it was an important life experience for you. If something is not to standard, he will point it out. It was also apparent that Mark’s use of VFL was a key ingredient to this success formula. I have come to understand the following about it: I have no doubt that the Visual Felt Leadership programme made a significant contribution at Impala, as it did at Lonmin. However, it has to be said that you cannot just look at the tool. Felt leadership is all about people, and safety at its essence is respect through action for the well-being of people. At DuPont, this is achieved through a concept called Visible Felt Leadership, in which leaders emphasize a demanding, uncompromising and ever-improving safety culture, and establish expectations that are clearly and universally understood, accepted and practiced. It can easily be done individually or in a group, though the impact is greater when you are able to compare your calculations with that of other aspiring leaders. "Respect for People" is another term, pulled directly from the company's 'Core Values' statement. So that enterprise leadership is free to get the job done and maximize profits. This is important in safety because research indicates that management attitudes, such as low fatalism, affects the way that... Continue Reading →, Using leadership behaviour to improve the safety and wellbeing of people, Felt Leadership: ‘Living’ the Values of Safety, Felt Leadership – Implementing the 12-point checklist. And most importantly, they must ACT according to these values. CARBONDALE, Ill. – When a group of Brazilian college students found their way into an engineering leadership program at Southern Illinois University Carbondale, Bruce DeRuntz could not have anticipated the impact the program and the students would have on that country. Effective work is a social activity; management alone cannot bring about an improvement in work performance. This programme had managers walk around the hostels in predetermined routes just as the men were returning from shift.We found that men who had seen the managers on this walkabout trusted management less than men who had not seen them. Dupont have created a 12-point checklist to help leaders put their beliefs into actions. I have spoken to him and others about VFL and over the course of two years. So I remained somewhat mystified by its role in the Lonmin turnaround. At this time it is already apparent that Mark has taken on the persona of a coach. 163 were here. I have no doubt that the Visual Felt Leadership programme made a significant contribution at Impala, as it did at Lonmin. It employed 35000 highly unionized people. And he does so in such a way as to give clear direction to all leaders on the mine with regard to how this should be done. Establishing. The Key aspects of safety management The importance of leadership Development of a safety culture My thoughts on the management of safety in the quarrying industry. The opportunity to gain deeper insight into VFL came in the course of a second piece of work I did for Mark in 2018. by Tim Crosby. I have not seen another CEO of a large mining business who is either able or willing to do that. It requires the participation of all the different stakeholders, particularly employees. Where Mark was the Head of Mining Lonmin Operations. And sometimes rectify the matter by doing rather dramatic things that would bring the point home to all concerned. To the point where the mine has just posted a safety record of 7 million Fatality Free shifts. One of the concepts practiced widely within DuPont is Visible Felt Leadership (VFL). Companies are not prepared to fill leadership roles. They Therefore, what did the shift supervisor not contribute, and so on all the way up the line. In a short 3 years Mark and his team have turned this operation around. This would be to attend to the human problem. We mobilize individuals who are at the peak of their power and facilitate their sharing of wisdom and experience. Mark personally models the behaviour required for the VFL process. In fact, very few things are seen as this sacrosanct in his diary. Thank you all good to see you um. Tab 2: “Felt Leadership” and Safety Culture • DuPont’s “Felt Leadership” program is a critical part of its safety management system, which and is made up of 22 safety elements. This course relates these principles to safety and successful safety leadership, especially for middle, senior and executive management. Etsko’s consulting career has been built on the Care & Growth thematic, which is a ground-breaking transformation methodology and philosophy that provides a framework for transformation that span everything from the organisation itself, to the individual within the organisation. This was in the course of an intervention that sought to implement the Care & Growth Leadership Model at Lonmin. I have no doubt that in the hands of another, more expedient and less authentic leader the VFL process could end up with similar results that we saw on that West Rand mine that I quoted before. With due attention to process and not just outcome. A small number of simple and well-understood safety values reduce the need for a greater number of detailed safety rules. Call to standard. Not to mention, the workforce was notoriously militant. “It felt like the right next step,” the former New York City Ballet dancer said of taking on a leadership role at the Colburn School. Course Topics: Build the knowledge, skills, and a development plan consistent with the ECQs. Felt Leadership (Industrial) - DuPont Sustainable Solutions To my mind, the kumba stick is a meme that encapsulates both VFL and Mark’s approach to mining.
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